• FREE 2-Day shipping on orders over $50. Offer valid in the contiguous U.S. Only.
• Offer NOT valid on orders containing demo paddles, or backordered shipments (Backorders will be shipped ground).
• Orders must have an actual or dimensional weight of 12 lbs. or less.
• Offer not retroactive on prior purchases.
• Limited Time Offer.

• $9.95 overnight shipping on orders over $75. Offer valid in the contiguous U.S. Only.
• Does not include overnight Saturday delivery. Additional charges apply for Saturday delivery.
• Offer NOT valid on orders containing demo paddles, or backordered shipments (Backorders will be shipped ground).
• Orders must have an actual or dimensional weight of 4 lbs. or less.
• Offer not retroactive on prior purchases.
• Limited Time Offer.

• Valid on return orders shipping within the contiguous U.S. only *Note: Orders outside of the contiguous US are responsible for shipping charges on returned product.
• Qualifying orders will include a Pre-paid UPS Ground shipping label.
• Return/Exchange information can be found on our Customer Service page.
• Does not apply to defective products or warranty claims.

Merriam Webster Dictionary defines guarantee as 'an agreement by which one person or company undertakes to secure another in the possession or enjoyment of something.' As always, our primary goal is to make sure our services secure the confidence and trust of all Total Pickleball consumers. Part of that security includes special guarantees that, once again, set Total Pickleball apart as the industry leader in customer satisfaction. As a confirmation to our customers, we've put these services or "agreements" in writing. We hope you'll take a minute to read the following guarantees. With a clear understanding of them, we think you'll find Total Pickleball the easy choice for all your pickleball equipment needs: guaranteed lowest prices, guaranteed accurate orders, fast shipping (usually same day), fully authorized warranty coverage.

With new special features written into our warehouse software, Total Pickleball continues its valued tradition and reputation for utilizing the best in technology. This service guarantees that the item(s) shipped to you is exactly what was ordered. If the product(s), as entered into our computers, is not what's shipped to you, we'll promptly correct the problem and refund 20% of the price of any incorrect items up to $20.

• Miscommunications, misunderstandings or data entry errors are not covered under this guarantee.
• We will take all reasonable steps to correct any other problems.
• The guarantee does not cover delays resulting from back orders or package delivery problems (UPS, Post Office, etc).

However defined, we hope this guarantee will add to the enjoyment and ease of your Total Pickleball mail order experience!

Quality: We are a certified dealer for the products we sell and many manufacturers have guarantees of their own. For more information, you're welcome to visit our section concerning returns and warranty coverage.

Shipping: As always, we guarantee one low shipping price for UPS Ground shipments in the continental U.S. ($5.95, unlimited orders!). We also guarantee UPS 2nd Day (2 business days) and Next Day Air shipments arrive on time or the shipping cost is refunded. See shipping for more details.

Choosing Total Pickleball:We hope these services, combined with our product knowledge and experience, help secure your trust and confidence in letting Total Pickleball be your pickleball equipment supplier. Thanks for visiting our web page. We welcome your feedback. If you have any questions or comments please feel free to call, write or e-mail.